Our Mission

iHerb is on a mission to make health and wellness accessible to all. 

Since our founding in 1996, we have been dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We believe that health and wellness should be a universal right made possible through compassion and our collective action. This belief will continue to guide us as we endeavor to make our mission a reality.

About Us

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. 

For more than 25 years, we’ve been making it simple for customers all over the world to purchase the highest quality health and wellness products. From supplements to skincare to grocery items, we ship over
30,000 products, from over 1,200 brands to more than 185 countries, and we’re proud to provide the very best value.

25 years of bringing health and wellness products to the world

1996

  • iHerb was founded in California
  • Identified clear eCommerce global market potential

2002

  • Moved into an 18,000 sq. ft. facility to support increased customer order volume

2005

  • Launched proprietary internally-developed technology platform for iHerb.com
  • Added product reviews to allow for authentic and honest reviews from purchasing customers

2006

  • Relocated to a 48,000 sq. ft. Fulfillment Center (FC) in Irwindale, CA

2008

  • Launched popular iHerb Rewards referral program
  • Added expiration dates on product pages for increased transparency

2009

  • Launched iHerb House Brands, owned by iHerb
  • Sold first House Brands product Functional Beverage Mix – Immune Punch, Midori Greens, Eureka! Berry, Madre C

2010

  • Expanded footprint to a 360,000 sq. ft. FC in Moreno Valley, CA

2013

  • Opened a 211,000 sq. ft. FC in Hebron, KY, featuring cutting-edge technology to increase capacity and improve shipping speed

2014

  • Launched iHerb app to further enhance the shopping experience for customers

2015

  • Opened larger 393,000 sq. ft. automated FC in Perris, CA
  • Opened office in Irvine, CA
  • Opened office in China

2017

  • Opened office in Pasadena, CA

2018

Surpassed $1 billion in sales
  • Introduced iTested program to get House Brands products tested for quality by a third party
  • Opened a 257,000 sq. ft. FC in Elgin, IL
  • Received $100MM investment from Xiamen Kingdomway
  • Opened office in China

2019

  • Opened a 243,000 sq. ft. FC in Easton, PA
  • Opened first international FC in Incheon, South Korea
  • Opened two inventory hubs: 401,000 sq. ft. in Moreno Valley, CA and 176,000 sq. ft. in Hebron, KY
  • Opened office in South Korea

2020

  • Implemented robotics solutions at Elgin, IL FC
  • Expanded reach to 23 additional countries
  • Continued operations successfully during COVID-19 outbreak
  • Opened office in Russia

iHerb at a Glance

185+
countries

We deliver around the world with 16 languages, 74 currencies, and 34 payment options to support our mission of making health and wellness accessible to all.

30K+
products

Our wide selection includes over 1,200 trusted brands across categories including VMS, bath and personal care, beauty, grocery, and baby.

Authentic
reviews

Our 20+ million product reviews are written by real customers who purchased the products directly from iHerb.

10M+ active customers

We have cultivated customer trust and loyalty through the quality and authenticity of our products and the great brands, convenience, and value we offer.

Climate-controlled fulfillment centers

All of our 8 fulfillment centers and inventory hubs are climate-controlled and GMP- or ISO-compliant ensuring the highest quality and freshest products.

Global team members

We’re truly a global company with offices and team members all around the world.

Leadership

Emun Zabihi

Emun Zabihi

CEO

Michael Cody

Michael Cody

CFO

Clarice Hovsepian

Clarice Hovsepian

General Counsel

Investors

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Read the 2021 Annual Report

Learn more

Dividend & Stock Split History

Learn more

Download Proxy 2021 Statement

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Press Releases

iHerb Announces Major Upgrade to its Rewards Program for its Millions of Customers Across The Globe

One of the largest U.S.-based Online Retailers of Nutritional Supplements, Health Food & Personal Care Introduces the World's Most Rewarding Credit Platform

(Pasadena, California, June 15, 2022) - iHerb, a global leader in health and beauty e-commerce, is proud to announce an updated and expanded iHerb Rewards Program. With over 25 years of passionate focus on and dedication to customer service, iHerb has worked diligently to make significant upgrades to its groundbreaking Rewards Program to thank its customers from around the world for their support and loyalty.

iHerb is committed to offering new and existing customers amazing discounts, money back and educational resources in Rewards Credit. iHerb's review & earn feature provides insights and feedback from real buyers on their past purchases to help prospective shoppers make more informed choices. The feature also allows consumers to earn rewards for their participation, delivering added value and growing trust and loyalty between brand and shopper. Across its offerings, the program is specifically designed for iHerb to create meaningful engagement and build strong relationships with its customers, further demonstrating the company’s commitment to providing unparalleled customer service, from start to finish of the e-commerce shopping journey.

In addition, users can post and share Rewards links to gain referrals and receive incredible perks, including:

  • Get $10 or 10% on every referral
    • New Customers: Give a 10% discount & get $10 USD in Rewards Credit for your referral's first order.
    • Existing Customer: Get 10% commission in Rewards Credit.
  • Review & earn up to $21 for each review
    • Review the products you have purchased at iHerb and get $1.00 USD in Rewards credit for each review once approved. Plus, get $0.10 USD in Rewards Credit for each helpful vote, up to 200 for $20.00.
    • Reviews can be positive or negative. Just make sure they are as informative as possible. The more
  • Answer & earn up to $10 for each answer
    • Answer questions posted by other customers or visitors regarding the products you have purchased in the past and get $0.10 USD in Rewards Credit for each helpful vote your answer gets, up to 100 helpful votes or $10.00 per answer and per product.
    • The more informative and useful your answers are for other customers, the more helpful votes they will get.

“iHerb Rewards now offers even more incentives to our valued customers and global influencer community, whether sharing iHerb’s great value via word of mouth, or sharing their own experiences with health and wellness products on our site. We continually strive to offer the world’s best value in health and wellness, and the Rewards Program supports this goal by giving customers and influencers Rewards credit to redeem on future purchases or even cashing out. We believe it is the most customer and influencer-friendly Rewards Program available to anyone in the world.” said Vice President of Growth Marketing, Neil Folgate..

In 2021 iHerb awarded more than $50 million in total rewards and over $20 million in cash rewards, with the #1 rewards member earning over $870,000 total. Customers can create an account, log in to share referral links, and start earning. Visit the iHerb Rewards Page for more info

About iHerb: We are the world’s largest e-commerce retailer dedicated to the Vitamins, Minerals, Supplements, or VMS, category, with a growing presence in other areas of consumer health and wellness. Trusted by millions in over 185 countries, we offer a curated portfolio of branded and innovative third-party and proprietary products at the best possible value, conveniently delivered directly to our customers.  https://www.iherb.com

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Global Responsibility

At iHerb, we believe we are responsible for bringing positive change to the world. Whether it’s ensuring the highest possible quality of products for our customers, creating an atmosphere of inclusion and belonging for our employees, or caring for the environment that sustains us, we take our responsibilities seriously.

Sustainability

Through a number of ongoing eco-friendly initiatives, we are committed to the reduction of our carbon footprint. In our workplaces, products, and shipping, we strive to integrate the best sustainable practices, while maintaining the highest quality of standards for our customers.

Philanthropy

We are currently involved in various educational projects in Cambodia, including the building and running of two new schools, as well as the promotion of children’s education through the Cambodian Children’s Fund and New Hope Cambodia.

Culture

At iHerb, our culture is based on shared values that unite our organization worldwide. These values speak to who we are, the culture we’re building, and how every single team member contributes to our larger company mission. Because we believe that everyone’s voice is powerful and essential, we strongly emphasize personal growth and development, collaboration, engagement, and teamwork.

Great Place to Work 2021Top Work Places 2021 Best Places to Work 2021 Best Places to Work 2021

iHerb Shared Values

Culture

At iHerb, our culture is based on shared values that unite our organization worldwide. These values speak to who we are, the culture we’re building, and how every single team member contributes to our larger company mission. Because we believe that everyone’s voice is powerful and essential, we strongly emphasize personal growth and development, collaboration, engagement, and teamwork.

Great Place to Work 2021Top Work Places 2021 Best Places to Work 2021 Best Places to Work 2021

iHerb Shared Values