Our Mission
Since our founding in 1996, we have been dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We believe that health and wellness should be a universal right made possible through compassion and our collective action. This belief will continue to guide us as we endeavor to make our mission a reality.
About Us
For more than 25 years, we’ve been making it simple for customers all over the world to purchase the highest quality health and wellness products. From supplements to skincare to grocery items, we ship over
30,000 products, from over 1,200 brands to more than 185 countries, and we’re proud to provide the very best value.
25 years of bringing health and wellness products to the world
iHerb at a Glance
185+
countries
We deliver around the world with 16 languages, 74 currencies, and 34 payment options to support our mission of making health and wellness accessible to all.
30K+
products
Our wide selection includes over 1,200 trusted brands across categories including VMS, bath and personal care, beauty, grocery, and baby.
Authentic
reviews
Our 20+ million product reviews are written by real customers who purchased the products directly from iHerb.
10M+ active customers
We have cultivated customer trust and loyalty through the quality and authenticity of our products and the great brands, convenience, and value we offer.
Climate-controlled fulfillment centers
All of our 8 fulfillment centers and inventory hubs are climate-controlled and GMP- or ISO-compliant ensuring the highest quality and freshest products.
Global team members
We’re truly a global company with offices and team members all around the world.
Leadership
Emun Zabihi
CEO
Michael Cody
CFO
Clarice Hovsepian
General Counsel
Investors
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Read the 2021 Annual Report
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Dividend & Stock Split History
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Download Proxy 2021 Statement
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Press Releases
iHerb Achieves Customer Service Milestones
Users Highly Rate iHerb on Top Online Platforms
(Pasadena, California), iHerb, the world’s largest e-commerce platform dedicated to health and wellness, reached significant milestones last month. The company is excited to announce its ratings among Google Customers, Google Play Store, and the Apple App Store. With a 4.9 star rating on Google, 4.8 on Google Play Store and Apple App Store, the already well-reviewed app just improved even more. With updated features and increased functionality, it’s evident that iHerb is committed to customer satisfaction.
The iHerb app has quickly become customers’ go-to shopping platform, thanks to its easy-to-use interface and comprehensive selection of products. It has consistently maintained high ratings and reviews, with 98,000+ ratings on iOS, and 440,000+ ratings on Android. Shoppers appreciate being able to find everything they need in one place, and the app’s Rewards program is an added bonus that keeps them coming back. As the world's biggest health and wellness shop, customers can rest assured they’re getting the best possible selection and prices – wherever they are.
“We've always been committed to providing an excellent customer experience, and we are thrilled to have reached this milestone, our customers have always been our top priority, and their feedback reflects our core values and we look forward to continuing to provide the best possible service to them in the future.” Said Neil Folgate Vice President, Digital Marketing
Download the app now by visiting https://www.iherb.com/info/applanding
About iHerb: We are the world’s largest e-commerce retailer dedicated to the Vitamins, Minerals, Supplements, or VMS, category, with a growing presence in other areas of consumer health and wellness. Trusted by millions in over 185 countries, we offer a curated portfolio of branded and innovative third-party and proprietary products at the best possible value, conveniently delivered directly to our customers. https://www.iherb.com
Global Responsibility
At iHerb, we believe we are responsible for bringing positive change to the world. Whether it’s ensuring the highest possible quality of products for our customers, creating an atmosphere of inclusion and belonging for our employees, or caring for the environment that sustains us, we take our responsibilities seriously.
Sustainability
Through a number of ongoing eco-friendly initiatives, we are committed to the reduction of our carbon footprint. In our workplaces, products, and shipping, we strive to integrate the best sustainable practices, while maintaining the highest quality of standards for our customers.
Philanthropy
We are currently involved in various educational projects in Cambodia, including the building and running of two new schools, as well as the promotion of children’s education through the Cambodian Children’s Fund and New Hope Cambodia.
Culture
iHerb Shared Values
Culture
iHerb Shared Values